Shipping & Returns

Thank you for supporting Sky Bradshaw and the creative projects offered through this shop. Every order is carefully prepared and packaged with appreciation.

Processing Time

Orders are typically processed and shipped within 3–5 business days. During periods of high order volume, product launches, holidays, or travel, processing times may be slightly longer.

Shipping Methods

Orders are shipped through USPS unless another shipping method has been requested or is necessary based on the size or contents of the order.

Shipping Rates

Shipping costs are calculated at checkout and vary based on the destination, package size, weight, and shipping method selected.

Tracking

Tracking information is provided when available based on the shipping service selected. If tracking is included with your shipment, you will receive a shipping confirmation email once your order has been mailed.

Lost or Damaged Packages

If your order arrives damaged, please contact us within 72 hours of delivery at shop@skybradshaw.com and include your order number along with photos of the damaged item and packaging. We will work with you to resolve the issue as quickly as possible.

Once a package has been accepted by the shipping carrier, delivery times and carrier delays are outside of our control.

International Shipping

International shipping is not available at this time.

Returns & Exchanges

If you are not completely satisfied with your purchase, please contact us within 72 hours of receiving your order at shop@skybradshaw.com.

Items must be returned in their original, unused condition and packaging. Once the returned item has been received and inspected, we will determine whether an exchange or refund is appropriate.

Return shipping costs are the responsibility of the customer unless the item arrived damaged or an incorrect item was shipped.

For health, hygiene, and copyright reasons, digital products, downloadable content, online courses, gift certificates, and personalized or custom items are not eligible for return or exchange.

We reserve the right to refuse returns that do not meet the conditions outlined above.

Questions

If you have any questions about your order, shipping, or returns, please contact us at shop@skybradshaw.com. We're happy to help.